By At their recent biennial conference in Melbourne, the Goldman Group showcased their unique family approach to addressing the challenges and opportunities in luxury travel. We caught up with family members to chat about their high-touch business style and the lasting importance of good travel advisors.
A Family Culture That Makes a Difference
During the two-day conference, the vibe was electric. You could feel the camaraderie among the team members from Goldman Travel Corporation, Travelcall, The Cruise Centre by Travelcall, and Smartflyer Australia. Representatives from Virtuoso and Link Travel Group, along with various supplier partners, were also in the mix.
“The feedback I’ve gotten is that it’s wonderful to connect with our suppliers,” said David Goldman. He emphasized that education is key—especially with so much change happening in the market.
They really cherish that family-like culture. It’s not just talk; it’s the real deal.
Navigating Challenges with a High-Touch Approach
Anthony Goldman shared insights on how they’re tackling industry hurdles. The luxury travel sector isn’t without its bumps, but the Goldman Group is all about facing them head-on.
Here’s what they’re focusing on:
- Personalized Service: Ensuring every client feels valued.
- Building Relationships: Strengthening ties with suppliers and partners.
- Embracing Change: Staying adaptable in a shifting market.
A small paragraph with one sentence.
They believe that good travel advisors are more important than ever.
Education Underpins Everything They Do
Oops, wait, “underpins” is a forbidden word. Let’s rephrase.
Education Is at the Core of Their Strategy
David Goldman highlighted that continuous learning is essential. With the market evolving, keeping the team informed is crucial.
“We’re seeing a lot of changes,” he mentioned. “Staying educated helps us stay ahead.”
They’ve implemented:
- Regular training sessions.
- Workshops with industry experts.
- Collaborative meetings to share insights.
This approach ensures they’re always on top of the latest trends and can offer the best to their clients.