Contact Us

One inbox, and editors read it

Everything reaches us at support@antv.news. It is the only address we publish and the only one we stand behind. Our own editors read and sort it, not a support queue and not a bot. We do not run a wall of per-department aliases, because in a newsroom this size they mostly become places for mail to go unread.

Put the purpose at the front of the subject line and you reach the right person faster. CORRECTION, TIP, PITCH, ADVERTISING or PRIVACY is all we need. If your message is about a specific article, paste the link rather than retyping the headline.

Corrections and complaints about coverage

If we have published something factually wrong, write with CORRECTION in the subject, add the link, and quote the sentence you are disputing. Names, places, dates and numbers are what we most often get wrong and most want to hear about. Our corrections policy explains what happens once your mail lands.

Complaints about a headline or the framing of a story go to the same inbox, and where we can we route them to an editor who had no hand in the piece. If you want a reply rather than an edit, say so, and you will get one.

Story tips, and the confidential kind

Good tips are the most valuable mail we receive. A document, a filing, a notice, a first-hand account of something that has not been reported: send it, and tell us where and when you saw it. Detail we can check beats a headline we cannot.

If sending something could put your job or your safety at risk, protect yourself first. Write from a personal account on a personal device, and make CONFIDENTIAL the first word of the subject so it is handled that way from the start. We will reply to agree a secure channel before you send anything sensitive. We do not identify our sources to anyone, advertisers and lawyers included.

Pitches, press releases and advertising

Freelance pitches are welcome, especially from reporters close to a story we cannot reach from a desk. Two or three paragraphs is plenty: what the story is, who you can talk to, and roughly what it will cost. Press releases are fine as plain text in the body of the mail. We do not open unsolicited attachments.

Advertising, sponsorship and partnership enquiries go to the same address with ADVERTISING in the subject, and they are handled on the business side, away from the desk that would cover you. What we sell and the categories we refuse are set out on our advertise page.

Privacy requests, legal notices and reply times

For access to or deletion of your personal data, or any question about what our analytics and advertising partners collect, write with PRIVACY in the subject. The rights you hold are described in our privacy policy. If you need a postal route for a formal legal notice, ask and we will provide one.

We deal with corrections the same day we read them and aim to answer everything else within two working days, which can stretch during a major breaking-news event. If a week goes by with no reply, resend. And please do not trust any social media account as ours without checking. If one claims to speak for AN TV NEWS, ask this inbox first.